Terms and conditions

Last updated: 26 August 2026

Business: Jakolien Sok, trading as Jacky + Co.

Location: Hoofddorp, The Netherlands

Contact: hello@jakoliensok.com

These Terms & Conditions apply when you visit the Jacky + Co. website, purchase a digital product or service, join a paid programme or membership, or access any other offer provided by Jacky + Co.

By using the website or completing a purchase, you agree to these Terms & Conditions and any offer-specific terms shown to you before payment.


1. Who you are buying from

Jacky + Co. is operated by Jakolien Sok in The Netherlands.

Questions about these terms, a purchase, or your access can be sent to hello@jakoliensok.com.


2. Who may make a purchase

You must be at least 18 years old and legally able to enter into a contract to make a purchase.

When purchasing on behalf of a business or organisation, you confirm that you have permission to accept these terms on its behalf.

You are responsible for providing accurate contact and payment information. Please contact Jacky + Co. if an error in your information affects your purchase or access.


3. Products, services and availability

Jacky + Co. may offer digital products, educational resources, memberships, programmes, workshops and professional services.

Available offers may change over time. An offer may be updated, closed or removed from sale without creating an obligation to keep offering it to new customers.

The relevant sales page and checkout will show the scope, delivery method, access period and any conditions that apply to your purchase.


4. Prices and payment

The price, currency and available payment options will be shown before you complete your purchase.

Payments may be processed by an external checkout or payment provider. By completing a purchase, you also agree to the applicable provider’s payment terms.

You are responsible for any taxes, bank fees or currency-conversion charges applied by your payment provider, unless the checkout states that these are included.

If a payment fails, is reversed or remains unpaid, Jacky + Co. may pause access while the payment issue is resolved.


5. Offer-specific terms

The sales page and checkout may include terms specific to an offer, including its access period, billing arrangement, delivery details, cancellation conditions and support boundaries.

Those offer-specific terms become part of your agreement with Jacky + Co. when you purchase.

If the offer-specific terms differ from these general Terms & Conditions, the terms presented and accepted at the time of purchase will apply to that offer, unless applicable law requires otherwise.

Existing customers and members remain subject to the terms accepted when they purchased, including any confirmed access or billing arrangements. Changes to publicly available offers do not automatically change an existing agreement.


6. Digital delivery and access

Digital products and resources are normally delivered through the email address or account provided at checkout.

You are responsible for using an email address you can access and for checking spam or promotions folders when delivery is expected.

Access is personal to the purchaser unless the offer explicitly includes a team, client or multi-user licence. Login details and private access links may not be shared with another person.

Where access depends on an external platform, you may need to create and maintain an account with that platform. Your use of that platform is also governed by its own terms and policies.

If you cannot access a purchase, email hello@jakoliensok.com with the name and email address used at checkout.


7. Digital products and withdrawal rights

Digital products may be supplied immediately after purchase.

If you are a consumer in the European Union or another jurisdiction with a statutory withdrawal period, you may have the right to withdraw from a digital purchase within the period set by law.

When you request immediate access to digital content during that period, the checkout may ask you to:

  • expressly consent to delivery beginning immediately
  • acknowledge that your statutory withdrawal right may end once delivery begins


Your withdrawal right will only be affected where the required consent and acknowledgement have been collected in accordance with applicable law.

Jacky + Co. does not offer an additional voluntary refund after digital access or delivery has begun, except where a refund is required by law or offered under the terms of a specific purchase.

Nothing in these terms limits your statutory consumer rights.


8. Services and programmes

Where you purchase a service or programme, its scope, timing and delivery arrangements will be confirmed on the sales page, at checkout or in a separate written agreement.

You are responsible for providing the information and access reasonably required to deliver the work.

Delays caused by missing information, unavailable access or late feedback may affect the agreed delivery schedule.

If you ask for a service to begin during a statutory withdrawal period, you may be asked to confirm that request. If you later exercise a legal right to withdraw after work has begun, you may be responsible for the proportion of the service already delivered, where permitted by law.


9. Recurring payments and cancellations

If an offer uses recurring billing, the billing frequency and cancellation terms will be shown before purchase.

By choosing a recurring payment, you authorise the payment provider to collect each payment until the subscription is cancelled or otherwise ends.

You may cancel future renewals using the method provided with the offer or by contacting Jacky + Co. before the next payment is due.

Unless the offer-specific terms say otherwise, cancellation stops future billing and access continues until the end of the paid billing period.

Payments already collected for a billing period are not partially refunded simply because the subscription is cancelled during that period, except where required by law.

Any proposed change to recurring pricing or billing terms will be communicated before it takes effect. Existing arrangements will only change in accordance with the terms accepted at purchase and applicable law.


10. Intellectual property and your licence

The website, digital products, templates, written content, recordings, frameworks, visual materials and educational resources are owned by or licensed to Jacky + Co. They are protected by copyright and other applicable intellectual-property laws.

Your purchase gives you a limited, non-exclusive and non-transferable licence to use the material for your own personal or internal business purposes.

You may customise a purchased template for use inside your own business where the product is designed to allow this.

Unless written permission or the offer’s licence says otherwise, you may not:

  • resell, redistribute or sublicense the material
  • share private content, recordings or access links
  • reproduce substantial parts of the material in another product or service
  • publish the material inside a public template library or shared resource collection
  • remove ownership notices and present the original work as your own
  • use the material to train or build a competing commercial AI product, template or educational resource


You may share limited screenshots or speak publicly about your experience, provided the shared material does not expose paid content or make it possible for somebody else to recreate the product.

Any trademarks, programme names and named frameworks remain the property of their respective owner.


11. Educational information and results

Jacky + Co. provides education, tools and strategic support. The content is intended for general educational and informational purposes.

Business outcomes depend on your circumstances, choices, market and implementation. Testimonials and examples describe individual experiences and do not guarantee that another customer will receive the same result.

Nothing on the website or inside a product replaces advice from a qualified legal, financial, medical or other regulated professional.

You remain responsible for your business decisions and for checking whether the information is suitable for your situation.


12. AI-assisted resources

Some Jacky + Co. resources may include AI-assisted content, prompts, workflows or tools.

AI-generated responses can vary and may contain errors. You are responsible for reviewing any output before relying on it, publishing it or using it to make a decision.

Access to a third-party AI feature may change if the relevant provider updates or discontinues its service. Jacky + Co. cannot guarantee the continued availability or behaviour of an external AI platform.

More information about how AI is used within the business is available in the AI Use Disclosure.


13. Third-party platforms and links

Jacky + Co. uses external platforms for website hosting, checkout, payment processing, email, course delivery and other business functions.

Those services operate under their own terms, privacy policies and technical conditions. Jacky + Co. does not control their updates, outages or changes.

Reasonable care is taken when selecting and using external providers. Continuous or error-free availability cannot be guaranteed.

The website and resources may also contain links to third-party websites. A link does not make Jacky + Co. responsible for the content, availability or practices of that website.


14. Acceptable use

You may use the website and purchased resources only for lawful purposes.

You may not interfere with the website or delivery platforms, attempt to gain unauthorised access, misuse another customer’s account, distribute malicious software or use the content in a way that infringes another person’s rights.

Jacky + Co. may suspend or end access where there is evidence of unlawful use, payment fraud, account sharing or a serious breach of these terms.

Where appropriate, you will be contacted and given a reasonable opportunity to resolve the issue before access is permanently ended.


15. Errors, updates and availability

Jacky + Co. takes reasonable care to keep the website, checkout information and resources accurate.

Occasional errors, outdated links or technical issues may still happen. If an error affects a purchase, Jacky + Co. will take reasonable steps to correct it.

Content and resources may be updated to improve accuracy, reflect platform changes or maintain the usefulness of an offer.

Unless an offer explicitly promises ongoing updates, a purchase does not guarantee that every future version, bonus or newly created resource will be included.


16. Limitation of liability

Nothing in these terms excludes or limits liability that cannot legally be excluded, including your mandatory consumer rights.

To the extent permitted by law, Jacky + Co. is not responsible for indirect losses, loss of revenue, loss of data or missed business opportunities arising from your use of the website or resources.

Where liability relates to a paid offer, the total liability of Jacky + Co. will be limited to the amount you paid for the offer giving rise to the claim, except where the law requires a different result.

You are responsible for maintaining appropriate backups of your own files, business information and customised versions of any templates.


17. Events outside reasonable control

Jacky + Co. is not responsible for a delay or failure caused by circumstances outside reasonable control, such as widespread platform outages, natural disasters, government restrictions or serious illness.

If such an event affects a paid service, Jacky + Co. will communicate with affected customers and take reasonable steps to resume delivery or agree on an appropriate alternative.


18. Privacy and personal data

Personal data is handled in accordance with the Jacky + Co. Privacy Policy.

External checkout, payment and delivery providers may process your information under their own privacy terms.

Please read the Privacy Policy for more information about what data may be processed and the rights available to you.


19. Changes to these terms

These Terms & Conditions may be updated when the business, its delivery platforms or applicable legal requirements change.

The latest revision date will be shown at the top of this page.

Changes apply from the date they are published. They do not retroactively replace the terms already accepted for a completed purchase unless you agree to the change or the law allows it.

Material changes affecting an active recurring agreement will be communicated where required.


20. Governing law and disputes

These terms are governed by the laws of The Netherlands.

If you live in another country as a consumer, you continue to receive any mandatory protections provided by the laws that apply to you.

If a concern arises, please contact hello@jakoliensok.com first so there is an opportunity to resolve it directly.

Any dispute that cannot be resolved will be handled by a court with jurisdiction under applicable law.


21. General terms

If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining terms will continue to apply.

A delay in enforcing a right does not mean that right has been waived.

These Terms & Conditions, together with the offer-specific terms accepted at purchase, form the agreement between you and Jacky + Co.


22. Questions

Questions about these terms, your purchase or your access can be sent to hello@jakoliensok.com.

I will read your message and reply as soon as reasonably possible 🫶🏻